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Successful service operations management /

Metters, Richard

Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. - Mason, OH : South-Western, 2006. - xix, 374 p. : ill. ; 26 cm.

Includes bibliographical references and index.

ISBN: 0324314477

Subjects--Topical Terms:
Customer services--Management--Case studies.
Customer services--Management.

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Successful service operations management /

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300 Tel.(+63-2) 859-0826 | E-mail [email protected]

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300
Tel.(+63-2) 859-0826 | E-mail [email protected]