Case studies in performance management : a guide from the experts / Tony Adkins.

Includes bibliographical references and index.

Performance management -- LubeOil : shaping business today and in the future -- Homehealth : delivering activity-based costing -- SuperDraft : activity-based costing/management and customer profitability -- Canaraus : performance management, the new ammunition for armed forces -- Standard Loan : interest in activity-based costing rates high -- Sierra Trucks : trucking along with activity-based cost/management -- Sierra Trucks : implementing real activity-based budgeting -- Wendals Foods : managing customer profitability with activity-based costing information -- Veri Glass : see clearly with activity-based costing? -- ABC Airways : implementation lands millions in process improvement savings -- Power & light gets a charge out of activity-based costing/management -- OBOK Food Company : right ingredients cook up savings -- Veterans Benefits : discovering the cost of doing business using activity-based costing.