TY  - BOOK
AU  - Peters,Thomas J.
TI  - The little big things: 163 ways to pursue excellence 
SN  - 9780062086648
PY  - 2010///
CY  - New York
PB  - Harper
KW  - Excellence
KW  - United States
KW  - Industrial management
N1  - Includes index
ER  -