TY  - BOOK
AU  - Garcia, Leonardo R., Jr.
AU  - Soriano, Enrique M.
TI  - Services marketing: era of engagement 
SN  - 9789719806035
AV  - CIR HD 9980.5 G37 2017 
PY  - 2017///
CY  - Quezon City : 
PB  - C & E Pub., 
KW  - Service industry
KW  - Marketing
KW  - Management
N1  - Includes bibliographical references and index
ER  -