TY - BOOK AU - McLain. Fabian. TI - Business process management SN - 9781635493610 AV - CIR HD 62.17 B87 2017 PY - 2017/// CY - New York, NY PB - Larsen & Keller, KW - Workflow KW - Management KW - Business planning. KW - Industrial management N1 - Includes bibliographical references and index ER -