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1.
Customer engagement in hospitality and tourism services / Kevin Kam Fung So, Xiang (Robert) Li by
  • So, Kevin Kam Fung
Series: Journal of Hospitality & Tourism Research. 44 : 2, page 171-177
Publication details: February 2020
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

2.
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda / Kevin Kam Fung So, Xiang (Robert) Li, Hyunsu Kim by
  • So, Kevin Kam Fung
Series: Journal of Hospitality & Tourism Research. 44 : 2, page 178-200
Publication details: February 2020
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

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