Your search returned 37 results.

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	1.		Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk. by Baran, Roger Joseph Galka, Robert J Strunk, Daniel P Edition: Student ed. Publication details: Mason, Ohio : Thomson/South-Western, 2008 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.55 B37 2007. Place hold Add to cart (remove)
	2.		The winner's attitude : change how you deal with difficult people and get the best out of any situation / Jeff and Val Gee. by Gee, Jeff Gee, Val Publication details: New York : McGraw-Hill, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (3)Call number: CIR HF 5415.5 G44 2006, ... Place hold Add to cart (remove)
	3.		The paradox of excellence : how great performance can kill your business / by David Mosby and Michael Weissman. by Mosby, David Weissman, Michael Publication details: San Francisco, CA : Jossey-Bass, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5386 M67 2005, ... Place hold Add to cart (remove)
	4.		CRM at the speed of light : essential customer strategies for the 21st century / Paul Greenberg. by Greenberg, Paul Edition: 3rd ed. Publication details: New York : McGraw-Hill/Osborne, 2004 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 G74 2004. Place hold Add to cart (remove)
	5.		Human relations in business : developing interpersonal and leadership skills / Michael G. Aamodt, Bobbie L. Raynes. by Aamodt, Michael G Raynes, Bobbie L Publication details: Australia : Thomson, c2001 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HD 30.3 A26 2001, ... Place hold Add to cart (remove)
	6.		Stop, ask, and listen : proven sales techniques to turn browsers into buyers / Kelley Robertson. by Robertson, Kelley Edition: 2nd ed. Publication details: Toronto : John Wiley & Sons, 2004 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5438.25 R63 2004. Place hold Add to cart (remove)
	7.		Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee. by Gee, Val Gee, Jeff Edition: Completely rev. and expanded. Publication details: New York : McGraw-Hill, 2009 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 G44 2009. Place hold Add to cart (remove)
	8.		Customer service : career success through customer Loyalty / Paul R. Timm. by Timm, Paul R Edition: 4th ed. Publication details: Upper Saddle River, N.J. : Pearson, 2007 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 T46 2008. Place hold Add to cart (remove)
	9.		Relationship selling / Mark W. Johnston, Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Edition: 3rd ed. Publication details: Boston : McGraw-Hill/Irwin, 2010 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5438.25 J64 2010. Place hold Add to cart (remove)
	10.		Do it wrong quickly : how the web changes the old marketing rules / Mike Moran. by Moran, Mike Publication details: Upper Saddle River, NJ : IBM Press, 2008 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.1265 M67 2008. Place hold Add to cart (remove)
	11.		Customer relationship management : a people, process, and technology approach / William P. Wagner, Michael Zubey. by Wagner, William P Zubey, Michael Publication details: Boston, Mass. : Thomson Course Technology, 2007 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 W34 2007. Place hold Add to cart (remove)
	12.		Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee Publication details: New York : AMACOM, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415 E84 2005. Place hold Add to cart (remove)
	13.		The ultimate question : driving good profits and true growth / Fred Reichheld. by Reichheld, Frederick F Publication details: Boston, Mass. : Harvard Business School Press, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 R45 2006. Place hold Add to cart (remove)
	14.		Crafting customer value : the art and science / Peter Duchessi. by Duchessi, Peter Publication details: West Lafayette, Ind. : Purdue University Press, 2002 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.525 D83 2002. Place hold Add to cart (remove)
	15.		The paradox of excellence : how great performance can kill your business / David Mosby and Michael Weissman. by Mosby, David Weissman, Michael Publication details: San Francisco, CA : Jossey-Bass, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5386 M67 2005. Place hold Add to cart (remove)
	16.		Customer relationship management : concepts and tools / Francis Buttle. by Buttle, Francis Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2004 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 B88 2004. Place hold Add to cart (remove)
	17.		Managing global accounts : nine critical factors for a world-class program / Noel Capon, Dave Potter, Fred Schindler. by Capon, Noel Potter, Dave Schindler, Fred American Marketing Association Publication details: Mason, Ohio : Thomson, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 C37 2006. Place hold Add to cart (remove)
	18.		HR from the heart : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by Sartain, Libby Finney, Martha I Publication details: New York : AMACOM, 2003 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549 S27 2003. Place hold Add to cart (remove)
	19.		No cover image available Choosing the right customer : the first step in a winning strategy / Robert Simons. by Simons, Robert Series: Harvard Business Review. 92 : 3, pages 49 - 55 Publication details: March 2014 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	20.		No cover image available Tiebreaker selling / James C. Anderson, James A. Narus, Marc Wouters. by Anderson, James C Series: Harvard Business Review. 92 : 3, pages 91 - 96 Publication details: March 2014 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)

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