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1.
Level of stress and coping styles of call center agents in Teletech-Roxas / Aileen Therese F. Banting, Gerlene C. Quijada by
  • Banting, Aileen Therese F
  • Quijada, Gerlene C
Edition: BS Psychology
Publication details: Pasay City : MDC, 2008
Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: TH BF 575.S75 B36 2008.

2.
Lived experiences of registered nurses employed as business process outsourcing representatives / Maristella I. Divinagracia by
  • Divinagracia, Maristella I
Edition: BS Nursing.
Publication details: Pasay City : MTC, 2011
Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: TH HE 8789.P6 D58 2011.

3.
Extent of intrinsic and extrinsic factors contributing to the smoking habit of call center agents / Charry Rose D. Alejandro, Pamela Camille P. Borja, Aikan Kyle P. Cagalingan, Maricelle A. De Leon, Oshie Maye V. Deladia, Jose Paulo DC. Espiritu, Irene Therese M. Neria, Kristel Rosalyn C. Torres by
  • Alejandro, Charry Rose D
  • Borja, Pamela Camille P
  • Cagalingan, Aikan Kyle P
  • De Leon, Maricelle A
  • Deladia, Oshie Maye V
  • Espiritu, Jose Paulo DC
  • Neria, Irene Therese M
  • Torres, Kristel Rosalyn C
Edition: BS Nursing.
Publication details: Pasay City : MDC, 2010
Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: TH HV 5740 E98 2010.

4.
Level of the lipid profile and dietary intake of selected call center agents in Metro Manila : a correlational study / George Ernesto A. Doran [and four others]. by
  • Gelmo, Joshua Angelo S
  • Peralta, Veronica S
  • Quierez, Tiffany Celine E
  • Ricafort, Jezlin Hannah C
Edition: BS HNCA.
Publication details: Pasay City : MTC, 2016
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1)Call number: TH RC 621 L48 2016.

5.
Dual processes at work in a call centre : an application of the job demands-resources model / Arnold B. Bakker, Evangelia Demerouti, Wilmar B. Schaufeli by
  • Bakker, Arnold B
Series: European Journal of Work and Organizational Psychology. 12 : 4, pages 393-417
Publication details: December 2003
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

6.
Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers / K. A. Lewig, M. F. Dollard by
  • Lewig, K. A
Series: European Journal of Work and Organizational Psychology. 12 : 4, pages 366-392
Publication details: December 2003
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

7.
Working conditions, well-being, and job-related attitudes among call centre agents / Simone Grebner, Norbert K. Semmer, Luca Lo Faso, Stephan Gut, Wolfgang Kalin, Achim Elfering by
  • Grebner, Simone
Series: European Journal of Work and Organizational Psychology. 12 : 4, pages 341-365
Publication details: December 2003
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

8.
Musculoskeletal disorder causing chronic backpain among call center agents / Dina T. Dumpay, Mel Jean G. Ebuna, Adrian R. Sosa, Venusmar C. Quevedo, Maida A. dela Cueva by
  • Dumpay, Dina T
Series: Adamson Univeristy Journal of Research. 1 : 1, pages 88-93
Publication details: June-November 2009
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

9.
Health and nutrition wellness of call center agents with graveyard shift working in a business processing outsourcing / John Andrew P. Chua, Alvin Jonathan S. Mendez by
  • Chua, John Andrew P
Series: MTC Exchange. 1 : 4, pages 15-54
Publication details: 2013
Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1).

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